BizPhone Videos

Schedule & Events

Set up and manage time and holiday based schedules that let you determine how calls are handled depending on the schedules you set.
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Auto Attendant

Set up your Auto Attendant through the BizPhone Portal, including how to change the recorded message and create numbered options for your callers.
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Busy Lamp Field

Enable and disable Busy Lamp Field through the BizPhone Portal, including adding and removing monitored users from the list.
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Call Forward on Busy

Enable and disable Call Forward on Busy both on your handset and in the BizPhone Portal.
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Call Forward No Answer

Enable and disable Call Forward No Answer both on your handset and in the BizPhone Portal.
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Call Queue

Set up your Call Queue through the BizPhone Portal, including how to set the call policy, routing settings, and adding or removing BizPhone users to and from the list.
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Directory

Add contacts to your Directory list on your BizPhone handset.
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Call Forward Selective

Set up and manage Call Forward Selective, letting you forward calls based on criteria that you set.
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Hunt Group

Set up your Hunt Group on the BizPhone Portal, including how to add and remove users from the Hunt Group.
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Service Completion Advice

Where you can find important information on your Service Completion Advice, including your username and password.
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Speed Dial 8

Set up your Speed Dial 8 list through the BizPhone Portal, including adding, removing and editing users in the Speed Dial 8 list.
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Three Way Conference Call

Learn how to start a Three Way Conference Call.
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Voicemail

Access your voicemail both through email and on your handset, as well as changing your voicemail passcode and email address on the BizPhone Portal.
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